Cristiana, 42 years old, HR manager in a large corporation.

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Cristiana has been working for 8 years in a leading HR company. Her position has remained the same over the years: junior local manager in the company’s HR department.

Even though she enjoyed almost every part of her job, she had many reasons to feel frustrated. First, because she didn’t get along very well with her manager (the company’s CEO). Second, as a repercussion to that her promotion was always postponed.

During her first five years, she hoped to create a bridge and get some acknowledgments for her achievements. But as the years started to pass by and in spite of her quarterly targets being respected and her team’s appreciation there was no possible outlook for advancement. The moment when one of her younger employees was promoted, Cristiana broke down. Even though, she was still reluctant to make a serious move she knew she had to improve her accepting feedback style and demonstrate more confidence when presenting her achievements to the CEO.

When she arrived to our coaching process, Cristiana was tired, sad and on the brink of burn out.

As she felt lost, her initial question to the executive coach was: “What is wrong with me?” Based on her background and profile, Cristiana was allocated a coach that empowers women managers and helps them unlock their own situation.

As the coaching process went by, Cristiana, came to understand quickly that there is nothing wrong with her, but that some of her ways of acting within particular contexts were detrimental to her vision, needs and desires. 

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As an initial goal of the coaching process, Cristina had to work to recover her trust in her abilities. During this stage, she was required to analyze and reprogram her habitual actions within her work environment.  Together with her coach, Cristiana has pinpointed her daily modus operandi and worked to fix issues on the go.

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Analyzing her emotional reactions towards the CEO’s feedback, Cristiana has identified her weakness as being completely paralyzed by the CEO’s criticism. The coaching process has further helped her develop her own real-time answering style to any given or perceived threat or negative feedback, without the need for apologies nor the regret of keeping quiet.

In order to help Cristiana surpass her own fears, the coach helped her develop a clear career plan that enhanced her abilities and strengthened her reputation as an HR professional. This approach has increased her chances for more opportunities. Focusing on her gathered professional experience, Cristiana started to write articles and case studies and shortly she was invited to become a professional speaker to various events within her industry. This approach allowed her to become a viable candidate and multiple work related proposals followed shortly. As her motivation and confidence increased, Cristiana has applied for a country manager position which she has successfully secured. That year, by creating her own safety net, Cristiana managed to increase her salary by 35% net.