The Hotel & hospitality industry is a dynamic and multi-layered world of its own, and preparing your staff for the challenges it brings is essential.
With MCBA and our ongoing training regimen, your people will have the knowledge and attitude to achieve the requested goals and bring the hotel to a great success.
Our continuous training process with specific targets and definitions to achieve our goals, in making your employees more efficient, service oriented and part of a successful operation.
Our training is designed specifically by departments and pre-analysis evaluations, to assure effectiveness
The hotel training services include also the following points:
Developing efficient training plans – for new comers & ongoing staff
Implementation & monitoring of the training programs within the hotels
Identifying needs for different department within the system